top of page



.png)
-
How can I change my password?A unique and secure password is the best way to protect your account from being taken over by someone else. If you are worried about the security of your account because: You use the same password on multiple platforms You know of a third party who knows your password or could guess it You often receive emails asking you to confirm the change of your email Your password does not meet the current minimum standard You have other security concerns then we strongly advise you to change your password. Passwords for the myWorld Website must at least meet the following criteria Must be at least 8 characters long Contain at least one letter (a-z or A-Z) Must contain at least one other type of character (number, special character, ...) Cannot contain any spaces at the beginning or end. To change your password, please click here
-
How do I activate cookies in my browser?To make sure you receive your Shopping Benefits when shopping with myWorld online, please start by making sure that the cookie settings in your browser are correct. Here is a short guide to the appropriate cookie setting in the most common browsers. Chrome Click on the three dots in the top right corner of the browser window and then on "Settings" in the menu that opens. In the new tab, go to the section "Privacy and security" and open the item "Site settings". Click on "Cookies and site data" The setting "Allow sites to save and read cookie data (recommended)" must be activated and the other two settings deactivated The settings are automatically adopted. Firefox Click on the three lines in the top right-hand corner of the browser window and then click "Options" in the menu that opens Select the option "Privacy & Security" from the menu on the left For the setting under "Enhanced Tracking Protection" select the "Standard" option If you prefer the "Custom" option, please set "Cross-site and social media trackers" in the drop-down next to "Cookies" Under the item "History" the option "Remember history" in the drop-down next to "Firefox will" must be selected. The settings are automatically adopted You may need to restart your browser. Safari In the menu bar at the top of the browser, select "Safari" and click on "Preferences" in the menu that opens. In the pop-up that opens, select the option "Privacy". Deactivate the option "Block all cookies" in the "Cookies and website data" area. The changes will be automatically adopted
-
How can i contact the support?Here are three options for support: You can find answers to most questions on our website: www.StartmyWorld.com. Within your MyWorld app, there's a support button that provides AI assistance. If the AI cannot resolve your issue, it will allow you to create a support ticket. You can also reach out via email: US: service.us@myworld.com CA: service.ca@myworld.com
-
Is there a limit to the number of people I can refer to the myWorld app?There is no limit! You can easily refer the myWorld app to your friends and family so they can benefit from the incredible savings. When a new shopper registers, they will receive 30 Shopping Points, and you will also receive 30 Shopping Points. Remember, each Shopping Point can be redeemed for $1 through Cashback Deals, allowing you to earn $30 for each registered shopper.
-
Am I able to refer a merchant, and what will I receive in return?Yes, within the app, you can find a link to refer merchants by scrolling left or right from the link to register a freind. Look for the link to register a Partner. For each Partner you refer, you will receive 75 Shopping Point, which is equivalent to $75 once redeemed. If you are interested in referring merchants, we recommend exploring an alternative option that will allow you to get Paid on millions of purchases.
-
Does myWorld charge a membership fee?No, myWorld membership is free of charge and non-binding.
-
Do you sell my personal data?No! The only person who we share your name, email and phone number with is the Merchant or the person who registered you.
-
Is there a minimum age for registration?Yes. The minimum age varies depending on the legal regulations in the respective country. See our Terms and Conditions for information on the minimum age in your country.
-
Where can I find more information about myWorld?To find more information about myWorld, you can typically visit the official website at myWorld.com or the corporate website at https://corporate.myworld.com
-
Do I only have the myWorld App, or do I also have a personal back office on a website?Every shopper can access the myWorld app as well as the back office at www.myworld.com, where you can login using the same username and password as you do for the app. Watch the video tutorial below on how to navigate the website.
-
Is the myWorld app free?Yes, our app is 100% free to download and use!
-
What is the value of a Shopping Point?Each Shopping Point holds a value of $1 and can be redeemed for cash when you shop at participating myWorld Partners that offer Cashback Deals.
-
How do I earn Shopping Points?There are two methods to accumulate Shopping Points: 1) You can earn Shopping Points with each purchase you make, with some purchases offering up to 25% in Shopping Points. For example, on a $100 purchase you could receive up to 25 Shopping Points. 2) Another way to earn Shopping Points is by referring the myWorld app to your friends and family. For each referral, you will receive 30 SPs. Furthermore, there are opportunities to earn additional rewards, including cash incentives. To find out more, visit the REFER & EARN page.
-
What if I don't have enough Shopping Points available for a Cashback Deal?If you lack sufficient Shopping Points, you will automatically receive the standard Cashback and Shopping Points provided by the merchant.
-
How do i Redeem Shopping Points for Cash?Simple! Shop at the merchants who offer CASHBACK DEALS ( marked in RED) on the app and your shopping points will be automatically redeemed for Cash. The money will be applied to your CashBack account on your myWorld app where you can use it to pay for E-Gift Cards or transfer into your personal bank account.
-
How much Cashback will I receive on purchases?Cashback can vary based on the myWorld Partner. In most cases, it is between 1% and 5% of your purchase.
-
What can I do with my Cashback?You have the option to transfer it to your bank account or use it towards purchasing eGift Cards from some of the largest name brand stores. Visit the link below to discover how to link your bank account for Cashback transfers.
-
How do I link my bank account to transfer my Cashback?First, log into your online account on myworld.com and select your profile icon and select "My Settings". Under "Payment Details" enter your routing and account number.
-
How much does it cost for my business to become part of the myWorld reward program?Absolutely NO fees - no sign-up fees, no monthly fees. You only incur a commission on purchases made by myWorld members.
-
How much commission do I pay on purchases?The percentage varies based on your industry, typically falling between 6.5% - 10.5%. The majority of industries have an average of 8.5%. Click Here to see margins by sector and industry.
-
How can I register my business?The best way to register is to contact the person who has share this program with you and he will provide you a registration link or will set up the registration for you.
-
How long does it take to get my business registered?The registration and activation process is conducted entirely online and typically takes around 10 minutes.
-
How will my business be advertised?myWorld will promote your business at absolutely no cost across all our channels, including: -Shopper App -Shopper Back Office -Push notifications -Geofencing notifications -Emails -Social media, and more
-
Should my business create a Cashback Deal?Absolutely! We observe that merchants offering Cashback Deals attract up to 50 times more customers than those without them. You have the flexibility to activate and deactivate Cashback deals at your convenience. Deals should range between 5% and 75%. If you create a deal, you will incur additional commission only when that deal is utilized, equivalent to the deal amount.
-
Can Nonprofit organizations such as schools, sports teams and chambers of commerce also participate and benefit?YES! That kind of organizations can join as a community partner. Please learn the details on the community partner section of this website or click here
-
Step-by-step instructions for purchasing an eGift Card1) In your myWorld app, select eGift Cards on the dashboard. 2) Select the merchant by scrolling through the options or enter the merchant name in the search bar at the top of the app. 3) Click on the merchant and select the desired eGift Card denomination value. Some merchants offer fixed denominations like $25,$50, or $100, while others provide a custom value option. Once you have made your selection or entered the value, click on "Add to cart". 4) If you have Cashback or myWorld E-vouchers available, you can apply the amount towards the payment. 5) Select Credit/Debit card payment. Alternatively, you can opt for payment via bank transfer. In this scenario, you will need to transfer funds from your bank account to top up your myWorld account. This process typically takes 3-4 business days, and you will not receive your eGift card until the transfer is finalized. 6) Confirm terms and conditions (2 Checkboxes) 7) Click Place Binding Order 8) Enter ZIP code associated with your Credit Card. 9) Choose the payment card on file or enter a new one. You can also user Apple Pay or Google Pay. 10) Enter the 3 digit CVV code on the card. 11) After process is completed, you will be able to open your E-Gift Card and pay with it in the store. Your Cashback and Shopping points will be visible immediately after your e-Gift Card purchase. No need to redeem gift card to receive benefits.
-
When will I receive my Cashback and Shopping Points for eGift Card purchases?You will receive Cashback and Shopping points approximately 2 hours after purchasing the eGift Card. This is regardless of whether have already used the e-GiftCard for shopping.
-
What should I do if I have not received my eGift Card?There could be various reasons for not receiving the eGift Card. Please review the following common issues before reaching out to support: 1) Occasionally, customers may select the option to pay using "PAYMENT VIA TRANSFER TO YOUR SHOPPING CREDIT" instead of a CREDIT OR DEBIT CARD PAYMENT. If they do not complete the Direct Debit authorization process and fail to send the payment confirmation to payments.us@myworld.com, the actual payment will not be processed. 2) At times, the Credit Card payment may be rejected by the bank. In such instances, it is advisable to reach out to the bank or try using an alternative card. 3) Verify if your order was completed and the payment was successful by following these steps: To check some details in the myWorld app: Tap on your profile icon in the top right corner. Under "Shopping Overview," you should see the status of your completed order. It should display as "Credited" if processed correctly. For a complete overview of your order details, log in to www.myworld.com: a) Click on your profile icon in the top right corner. b) Go to "My Purchases." Here, you can view the status of each order. 4) Kindly verify the presence of your gift cards using one of two methods: Through your myWorld app: a) Navigate to the eGift Card button on the home page. b) Select the NOT REDEEMED button. Here, you will find a list of all the e-gift cards you have purchased but have not yet marked as redeemed. Alternatively, you can check on your www.myworld.com account: a) Select your profile icon in the top right corner. b) Select "eGift Cards & Gift Cards" c) Click on "My Deals and Gift Cards for Loyalty Merchants" For escalated support inquiries: If you have confirmed that your order was successfully completed and verified that the eGift Card is not present, please email our support team at US@myworld.com.
-
How can I find my purchased eGift Card on the myWorld app?1) click on the eGiftCard button on the home page 2) Click on the button NOT REDEEMED on the top right and there you will see all of your eGift Cards that you did not marked Redeemed yet.
-
How to know the balance on my eGift Card?These are authentic gift cards issued by the merchants, not by myWorld. Therefore, myWorld acts solely as the seller and not the issuer, and does not possess information regarding the remaining balance on the eGift Card. Each eGift Card includes a feature that allows you to manually input the remaining balance, enabling you to keep track of the updated amount at all times. Once your eGift Card balance reaches zero, remember to mark it as "REDEEMED" for proper record-keeping. The majority of merchants provide an option on their websites to check the balance of their gift cards. Additionally, there are numerous websites available where you can check the balances for a variety of different partners. Here are a couple of links you can use: Walmart: https://www.walmart.com/account/giftcards/balance Macy's : https://www.macys.com/account/giftcardbalance
-
What to do if a business did not accept my eGift Card?All eGift cards are original gift cards issued by the respective merchants. Therefore, if an employee informs you that they do not accept these eGift cards, they are mistaken. In such a situation, kindly request to speak with the Manager. IMPORTANT! Please note that Walmart has a specific policy prohibiting their employees from accepting electronic gift cards directly. In such cases, it is necessary for a manager to authorize the transaction. However, we have observed that many managers may not be familiar with this process. For a smooth shopping experience at Walmart, we recommend using the Walmart App. Within the app, you can manage your payment methods. Simply add the eGift Card purchased from myWorld under the GIFT CARDS payment method in the Walmart app. When checking out at Walmart, ensure to use WALMART PAY through their app for a seamless transaction.
-
When will I receive my Cashback and Shopping Points when shopping online?SHOPPING POINTS: For online purchases, it may may take a couple days for recording. Shopping Points will be allocated once the purchase is recorded. CASHBACK: A countdown clock from the purchase date will appear, typically paying out after 30 days. Exceptions apply for cases like a vacation bookings, where Cashback is paid after completion.
-
What is the myWorld Plug-in?The myworld Plug-in is a small application that enables you to view specific types of content within your web browser. In the case of myWorld, this means you can see the products or services you search for online, and the plug-in will show you if these partners are offering Cashback and Shopping points.
-
Can I use coupons or voucher while shopping with myWorld Online Partners?Online partners do not provide benefits like Cashback and Shopping Points if the shopper is using a coupon or voucher. It's important to keep this in mind before making your purchase; since you are already receiving a benefit through the coupon, you cannot also receive benefits from myWorld.
-
Can I shop with online partners using their app?No, please make sure to choose the online partners through myworld.com or the myworld app. Be sure to click the green button that says "Shop online now!" to get started.
-
How do I use Scan & Go at local Partners?Once you're at a myworld partner location, tap the Scan & Go icon in the center at the bottom of your myworld app. Next, select the partner you are visiting. After choosing your partner, the OCR scanner will open, enabling you to scan your physical receipt. Review the scanned information and then submit.
-
How to upload a receipt if I received it via SMS or email instead of a printed copy?To upload your receipt at a myworld Partner: 1. Tap the upload button at the bottom of the myworld app. 2. Select the merchant and click on it. 3. Choose either "Select an existing photo" or "Select a Document file," depending on where your photo is stored. Please note that you have 30 days to upload your receipt in order to be eligible for your benefits.
-
When will I receive my Cashback and Shopping Points after a Scan & Go purchase?SHOPPING POINTS: After the purchase is registered, it may take a few hours to reflect in your app. Subsequently, the Shopping Points will be distributed. CASHBACK: Following your purchase, a countdown timer of 15 days will commence from the date of your purchase. Once the timer reaches zero, which is 15 days post-purchase, you will receive Cashback.
-
What options do you have to use Shopping Points as a Lyconet Marketer?The same as Shoppers, Marketers can redeem their Shopping Points for Cash through CashBack Deals. But on top of that, the company offers specials for marketers that gives them additional options to redeem Shopping Points. - Redeem for Partnership Codes - Redeem for my Site Replicated website - Redeem for discounts on Event Tickets - Redeem for discounts in Lyconet Marketing Materials - Redeem for Special Deals
-
How do you collect Shopping Points as a Lyconet Marketer?You can collect Shopping Points in many ways: - Through Shopping - Through Monthly SP PACK orders - Through Elite Club Membership
-
How to Redeem Shopping Points for CashBack Deals1) Click on CashBack Deal Button on homepage. 2) Click on Show All or enter merchant name in search 3) If this is a Merchant on Scan & Go you scan the receipt as usual. If this is an online merchant click shop online and shop as usual. If this is an E-Gift Card merchant purchase the E-Gift Card as usual. 4) Your Shopping Points will be redeemed for cash Automatically.
-
Where to enter or change personal information?If a person is already registered as a Shopper (myWorld member) they can easily upgrade to a Lyconet Marketer. Process: 1) Go to www.Lyconet.com 2) Click on: Register now for free 3) Click on: Register with your account 4) Login with your myWorld Username and password. 5) Confirm personal data and enter address. 6) Order SP Pack if desired.
-
Where to add Bank info?Please enter your Bank account info : 1) Login to Lyconet.com 2) On top right of your screen you will see circle for your picture and just click on it. 3) Click on My Settings 4) Click on Payment Details. Under Bank Details enter - Bank Routing Number - Bank Account Number - Account Holder (your name) CLICK SAVE WATCH VIDEO
-
List of E-mail support based on country you are at.
-
In witch countries can i shop with my myWorld App?AMERICAS Brasil Canada México USA ASIA Australia Hong Kong Macao Malaysia New Zealand Philippines Thailand EUROPE Albania Austria Bosnia & Hercegovina Belgium Bulgaria Belarus Switzerland Check republic Cyprus Germany Denmark Estonia Spain Finland France United Kingdom Croatia Hungary Ireland Italy Lithuania Latvia Moldova Monte Negro Macedonia Netherlands Norway Poland Portugal Romania Serbia Russia Sweden Slovenia Slovakia Turkey Kosovo MIDDLE EAST United Arab Emirates Angola Cabo Verde India Kenya South Africa
bottom of page